Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "Player", or "Account Holder") and Spade88 ("the Platform", "we", "us", or "our") regarding your access to and use of the Spade88 online gaming platform accessible at spade88.cam and any associated mobile interfaces, APIs, or subdomains operated by Spade88.

By registering an account, accessing any feature of the Spade88 platform, placing a wager, claiming a bonus, or making a deposit, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must discontinue use of the platform immediately and not proceed with account registration.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gambling Policy, both of which form part of the overall agreement between the User and Spade88.

For the purposes of these Terms, the following definitions apply:

• "Account" means the personal user account registered by the Player on the Spade88 platform, through which all gaming, financial, and promotional activities are conducted.
• "Balance" means the total funds held in a Player's Account, including both real-money funds and any applicable bonus funds, where separately designated.
• "Bonus Funds" means any promotional credits, match bonuses, free bets, cashback amounts, or other incentive-based value credited to a Player's Account subject to applicable promotional terms.
• "Game" means any casino game, slot machine, live dealer product, sports betting market, crash game, lottery product, or other gaming product made available through the Spade88 platform.
• "MYR" or "RM" means Malaysian Ringgit, the primary transaction currency accepted on the Spade88 platform.
• "KYC" means Know Your Customer verification — the identity and age verification process required before certain account functions, including withdrawals, are enabled.
• "Rollover" or "Wagering Requirement" means the number of times a Player must wager a bonus amount (or bonus plus deposit amount, as specified per promotion) before the resulting balance becomes eligible for withdrawal.
• "Platform" means the Spade88 website, mobile interface, application, and all associated services accessible via spade88.cam.
• "Prohibited Jurisdiction" means any country, territory, or region where accessing, operating, or participating in online gambling is unlawful or restricted under applicable law.
• "Support Team" means the Spade88 customer support personnel accessible via live chat and email at [email protected].

To register and maintain an active Account on Spade88, you must satisfy all of the following eligibility criteria at all times:

1. Age Requirement: You must be at least 21 years of age at the time of registration. Spade88 enforces a strict minimum age policy. Any Account found to belong to a person under the age of 21 will be immediately suspended, all funds may be forfeited, and the matter may be referred to relevant authorities where required.
2. Legal Capacity: You must have full legal capacity to enter into binding contracts under the laws of your jurisdiction.
3. Jurisdiction: You must not be a resident of or physically located within a Prohibited Jurisdiction at the time of accessing the platform or placing any wager. It is your responsibility to ensure compliance with local laws.
4. Single Account: Each individual is permitted to hold only one (1) Account on the Spade88 platform. Operating multiple accounts — whether under the same or different identities — is strictly prohibited and may result in permanent suspension and forfeiture of all associated balances.
5. Accurate Information: All registration information provided to Spade88 must be truthful, current, and accurate. Providing false, misleading, or incomplete information is grounds for immediate account termination.
6. Own Behalf: You must register and play on your own behalf only. Registering or placing wagers on behalf of another person is not permitted.
7. Not a Spade88 Employee: Current employees, contractors, and their immediate family members are not eligible to hold a player Account on the Spade88 platform.

Upon completing the registration process, the Player is issued a single Account linked to their verified identity. The Player is solely responsible for maintaining the confidentiality of their account credentials, including username, password, and any two-factor authentication codes.

Spade88 will never request your password via email, live chat, or any third-party channel. Any communication purporting to be from Spade88 that requests your password should be treated as fraudulent and reported to our Support Team immediately.

The Player agrees to:

• Use a strong, unique password not shared with any other service.
• Log out of their Account after each session, particularly when using shared or public devices.
• Notify Spade88 immediately — via live chat or email at [email protected] — if they suspect unauthorised access to their Account.
• Keep their registered contact details (email address, phone number) current and accurate at all times.

Spade88 shall not be liable for any losses arising from unauthorised access to an Account that resulted from the Player's failure to maintain the security of their credentials, except where such access arose from Spade88's own negligence or system breach.

Spade88 accepts deposits and processes withdrawals in Malaysian Ringgit (MYR/RM) via a range of approved payment methods. Accepted methods include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (Financial Process Exchange), Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and select cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and Litecoin (LTC).

Deposits:

• Minimum deposit amounts vary by payment method. The general minimum for e-wallets (TNG, Boost, GrabPay) and DuitNow is RM30. Bank transfers via FPX carry a minimum of RM50. Specific minimums are displayed in the cashier at time of transaction.
• Spade88 does not charge fees for standard deposits. Network fees for cryptocurrency transactions are the responsibility of the Player.
• Deposits must originate from a payment method registered in the Player's own name. Third-party deposits are not accepted and will be returned (minus any processing costs where applicable).
• E-wallet and DuitNow deposits are typically credited instantly. FPX and bank transfers may take 5–15 minutes. Cryptocurrency deposits are subject to network confirmation times.

Withdrawals:

• Withdrawals are processed to the same payment method used for the qualifying deposit, subject to method availability and KYC status.
• Standard withdrawal processing time is 5–15 minutes for e-wallets and DuitNow following approval. Bank transfer withdrawals may take up to one (1) business day.
• Withdrawals are subject to satisfactory completion of KYC verification and fulfilment of any applicable wagering requirements on bonus funds.
• Spade88 reserves the right to request additional documentation before processing any withdrawal, particularly for first-time withdrawals or unusually large amounts.
• Withdrawals of bonus-derived winnings are subject to the Maximum Cash-Out limits specified in the relevant promotional terms.
• Spade88 is not responsible for delays caused by third-party payment processors or banking institutions.

Spade88 offers a range of promotional offers including welcome bonuses, reload bonuses, cashback programmes, free bet credits, VIP tier rewards, and cryptocurrency deposit bonuses. Each promotion is governed by its own specific terms, which are published alongside the offer at the time of distribution.

The following general conditions apply to all bonuses and promotions offered by Spade88:

• Wagering Requirements: Bonus funds are subject to a wagering (rollover) requirement before they may be withdrawn. The applicable multiplier (e.g., 10x, 15x, or 20x) is specified in the individual promotion terms. Failing to meet the wagering requirement within the specified time window will result in forfeiture of the bonus balance.
• Maximum Bet: While playing with active bonus funds, a maximum per-bet limit applies — typically between RM250 and RM500 per round or spin, unless the individual promotion specifies otherwise. Bets exceeding this limit during active bonus play may void the bonus and any associated winnings.
• Game Contribution: Not all games contribute equally towards wagering requirements. Slots typically contribute 100%. Table games, live dealer games, and certain specialty products may contribute between 10% and 50%, as specified in individual promotion terms. Some games may be excluded entirely from bonus wagering.
• Bonus Expiry: All bonuses carry an expiry date, typically 7, 14, or 30 days from the date of credit, as specified per offer. Bonus funds and any associated winnings that remain subject to an unfulfilled wagering requirement will be forfeited upon expiry.
• Maximum Cash-Out: Certain promotions carry a cap on the maximum amount that may be withdrawn from bonus-derived winnings. This limit is specified in each individual promotion's terms and conditions.
• Sticky Bonuses: Where a bonus is designated as "non-cashable" or "sticky", the bonus principal itself cannot be withdrawn — only net winnings generated after the wagering requirement is met are eligible for cashout.
• Eligibility: Bonuses are available to eligible registered players only. Spade88 reserves the right to decline or withdraw a bonus offer at its discretion if it determines that a Player is acting in a manner contrary to the spirit of the promotion, or is suspected of bonus abuse.
• One Bonus at a Time: Players may not hold more than one active bonus simultaneously unless explicitly stated otherwise in the individual promotion terms.

All wagers placed on the Spade88 platform are subject to the specific rules applicable to the relevant Game. In all cases, Spade88's determination of game outcomes — based on certified RNG (Random Number Generator) engine results or live event data — is final and binding.

• Spade88 reserves the right to void wagers placed on Games that experienced a technical error, data feed failure, or any condition that may have materially affected the integrity of the outcome.
• In the event of a disconnection during a live game session, Spade88 will apply its standard disconnection policy, which may result in a wager standing or being refunded depending on the stage of play at which the disconnection occurred.
• Sports betting odds are subject to change prior to market closure. Wagers accepted at a given price are binding at that price regardless of subsequent market movements, except in cases of clear pricing error.
• Spade88 covers Liga Super Malaysia, the English Premier League (EPL), Champions League, UFC, NBA, and numerous other sporting events. Coverage, markets, and odds availability are subject to change without prior notice.
• Wagers placed after an event has concluded ("late bets") will be void and any stake returned. Spade88's system timestamps are authoritative for the purpose of determining bet acceptance time.
• Maximum payout limits apply per event and per day. These limits are displayed in the relevant betting interface. Spade88 reserves the right to apply payout limits at its discretion for any given market.

The following activities are strictly prohibited on the Spade88 platform and constitute a material breach of these Terms:

• Registering more than one Account, or assisting another person in registering a fraudulent or duplicate Account.
• Providing false, misleading, or forged identity or financial documentation to Spade88.
• Using the platform while under the minimum age of 21 years.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place wagers, or manipulate game outcomes.
• Exploiting errors, bugs, or glitches in the platform software to gain an unfair advantage. Any winnings obtained through exploitation of a technical error may be voided.
• Engaging in any form of money laundering, including making deposits with no genuine intention to wager, or using the platform to process third-party funds.
• Colluding with other Players or third parties to manipulate game or betting outcomes.
• Chargebacks or fraudulent payment disputes. Any Player who initiates an unjustified chargeback will have their Account suspended and the amount disputed deducted from any remaining balance.
• Accessing the platform using a VPN, proxy, or other anonymisation tool for the purpose of circumventing geographic restrictions or disguising true account activity.
• Threatening, harassing, or abusing Spade88 staff or other platform users via any communication channel.

All content on the Spade88 platform, including but not limited to trademarks, logos, trade names, graphics, game interfaces, software, text, audio, and video content, is the exclusive intellectual property of Spade88 or is used under licence from third-party rights holders.

The User is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gaming purposes only. This licence does not extend to reproduction, distribution, modification, creation of derivative works, reverse engineering, or commercial exploitation of any platform content without prior written consent from Spade88.

Any unauthorised use of Spade88's intellectual property may result in immediate account termination and may be subject to legal action.

To the fullest extent permitted by applicable law, Spade88, its directors, officers, employees, affiliates, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of, or inability to use, the Spade88 platform.

This includes, without limitation:

• Loss of profits, revenues, data, or business opportunities arising from platform downtime, technical errors, or third-party service failures.
• Losses arising from the Player's own decisions to wager, including losses resulting from game outcomes or betting results.
• Losses resulting from delays or failures in payment processing caused by third-party payment providers, banks, or cryptocurrency networks.
• Unauthorised access to or alteration of the Player's Account or data, where such access did not arise from Spade88's own negligence.

Spade88's total aggregate liability to any Player in respect of any single claim or series of related claims shall not exceed the total value of funds deposited by that Player into their Account in the thirty (30) days immediately preceding the event giving rise to the claim.

Spade88 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including (but not limited to) where:

• The Player has breached any provision of these Terms.
• Suspected fraudulent, collusive, or money-laundering activity is identified on the Account.
• The Player has provided false or unverifiable identity documentation.
• A Player requests self-exclusion or invokes a responsible gambling measure that results in account closure.
• Spade88 is required to close the Account pursuant to legal or regulatory obligation.

Upon account closure, any remaining real-money balance (after deduction of any applicable bonus funds or amounts subject to dispute) will be refunded to the Player via the original payment method, subject to satisfactory KYC completion. Bonus balances that have not met wagering requirements at the time of closure will be forfeited.

A Player may also request voluntary account closure at any time by contacting the Spade88 Support Team. Voluntary closures are processed within two (2) business days of the request being confirmed.

Spade88 is committed to providing a safe and responsible gaming environment. We believe that gambling should be a form of entertainment and not a financial strategy or mechanism for addressing personal financial difficulties.

The Spade88 platform provides the following responsible gambling tools, which Players may activate at any time by contacting the Support Team or via their account settings panel:

• Deposit Limits: Daily, weekly, or monthly deposit caps that restrict the total amount a Player may fund their Account within a defined period.
• Session Time Limits: Alerts and automatic session timeouts after a defined period of continuous play.
• Self-Exclusion: Temporary (30, 60, or 90 days) or permanent exclusion from the platform. Once a permanent self-exclusion is confirmed, it cannot be reversed.
• Cooling-Off Period: A short-term break from the platform without permanent closure — available in 24-hour, 7-day, or 30-day durations.
• Reality Check: Periodic in-session notifications reminding the Player of their session duration and net wagering position.

For more information on responsible gambling and external support resources, please visit our dedicated Responsible Gambling page.

The collection, processing, storage, and use of personal data submitted by Players to Spade88 is governed by the Spade88 Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference.

By registering an Account and using the Spade88 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, fraud prevention, customer support, and (where opted in) marketing communications.

Spade88 employs 256-bit SSL encryption across all data transmissions and stores personal data on secured, access-controlled servers. Personal data is not sold to third parties for commercial marketing purposes.

Spade88 reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms will be communicated to registered Players via email notification to the address on file and/or by displaying a prominent notice on the platform.

Amendments take effect upon publication to the platform unless a later effective date is specified. Continued use of the Spade88 platform following the publication of amended Terms constitutes the Player's acceptance of the revised Terms. It is the Player's responsibility to review these Terms periodically.

Where a Player does not accept a material change to these Terms, they may close their Account by contacting the Support Team prior to the effective date of the change.

These Terms shall be interpreted and governed in accordance with applicable international online gaming regulations and the laws of the jurisdiction in which Spade88 is licensed to operate. Any dispute arising out of or in connection with these Terms, including questions regarding their existence, validity, or termination, shall first be subject to good-faith resolution through Spade88's internal dispute resolution process.

To initiate a dispute, the Player must submit a written complaint to the Spade88 Support Team at [email protected] with full details of the dispute, relevant account information, and any supporting documentation. Spade88 will acknowledge receipt of the complaint within 48 hours and aim to provide a substantive response within ten (10) business days.

If the dispute is not resolved through the internal process to the Player's satisfaction, the Player may refer the matter to the applicable third-party dispute resolution body recognised by Spade88's licensing authority.

If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the Spade88 Support Team using the details below:

Spade88 serves players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam. All support communications are conducted in English. Our team is available around the clock to assist with account, payment, bonus, and compliance enquiries.

These Terms and Conditions were last updated on 1 January 2026. Spade88 reserves all rights not expressly granted herein. Use of the platform constitutes full acceptance of these Terms.